What is BobIQ?
BobIQ is a SaaS commission-reconciliation platform built by Paper Bags & Palm Trees, Inc. for insurance agencies. It tracks commission payments from insurance carriers, identifies discrepancies, and helps agency owners resolve them.
SMS Opt-In During Account Signup
During BobIQ account creation, customers may opt in to receive transactional SMS notifications. The opt-in flow is shown below.
What You'll Receive
Customers who opt in to BobIQ SMS notifications will receive the following types of transactional messages:
- Commission-discrepancy alerts - for example, "$164.50 shortfall detected on your March Anthem statement"
- 2FA codes for completing automated carrier-portal reconciliations
- Account-security alerts - login from new device, password reset
BobIQ does NOT use SMS for marketing, prospecting, or promotional messages.
How to Opt Out
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any BobIQ message to opt out of all SMS.
Customers can also disable SMS notifications at any time from the Settings page inside BobIQ.
How to Get Help
Reply HELP to any BobIQ message for assistance.
Email: help@pbandpt.com